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FAQ's
What are the delivery charges?
Free delivery on order above Rs1500 inside Pakistan. For international orders, Shipping Charges depend on the delivery location and package weight
What if I forget my password, how will I retrieve it?
Please click on “Forgot Password” which is available at the sign-in page. Enter your email address and click on “Submit”. A set of instructions to re-set your password will be sent to your registered email. After your credentials have been verified, you will be able to create a new password.
Can I cancel my order?
You can cancel your order within 24 hours. We typically ship orders by 1 pm on the next working day after the order is placed.
What if there is an error while placing the order?
Kindly take a screenshot of the page where you experience the error, or copy the error message and send it to info@aurdekho.pk for further assistance.
